ClickMail Marketing | The ClickMail Marketer Newsletter
ClickMail Marketing | The ClickMail Marketer Newsletter   The ClickMail Marketer
Maximizing your email marketing ROI
  June 2009 | Vol. 2 - No.6  
Deliverability tip

Always send 2 payloads (html and text, called MPA for multipart alternative). This reduces your spam score and ensures that your audience will get the optimal version for their particular email client. 

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Choosing the Right Email Service Provider Our White Paper | Choosing the Right Email Service Provider: The top 20 factors to consider when shopping for a top tier ESP
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Did you know?

45% of landing pages didn't repeat the strong promotional copy found in the email, thus failing to reinforce the call-to-action that prompted the email recipient to click a link in the first place. - "Eight Seconds to Capture Attention: Silverpop's Landing Page Report" (2007)

Upcoming events

June, 16th
A Practical, Tactical Guide to Email Marketing Campaigns
Online Event
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June, 17th
DMAnc - Increasing direct mail performance in a challenging environment through better targeting and analytics
Burlingame, CA
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June 23rd
August 7th

Marketing Sherpa Email Marketing Essentials 101
New York City, NY - June 23
San Jose, CA - August 7

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June, 24th
How to Select the Right ESP for Your Business
Online Event
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June, 25th
Online Marketing Summit - San Francisco
San Francisco, CA
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July, 15th
DMAnc - Wine, Dine and Learn Something Sublime
Palo Alto, CA
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October, 13th - 15th
ExactTarget User Conference
Indianapolis, IN
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November, 3rd - 6th
SEMA Show
Las Vegas, NV
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Optimizing your email isn't enough to up your ROI

ClickMail Marketing | Small tweaks that can add up to big increases in ROI.

Do all you want to make your emails better, but it’s a missed opportunity if you don’t improve your landing pages too.

Luckily, our CEO Marco Marini and Director of Business Development Michael Kelly were recently certified in landing page optimization by Marketing Experiments. As a follow up to last month’s article on optimizing your emails, we take the next step: optimizing your landing pages using the newfound knowledge Marco and Michael gained during their professional certification classes.

Of course you read last month’s ClickMail Marketer, and you tweaked your emails as a result, right? Now, to make sure you gain some benefit from optimizing your emails, let’s get your landing pages optimized too. Sure a landing page is a Web page, not an email, but it is also a critical piece of email marketing ROI! You might have great open and click through rates, but if your landing page doesn’t convert, none of that matters.

According to Marketing Experiments, you can increase your landing page conversions by focusing on three things:

1. Motivation of the user
2. Clarity of the value proposition
3. Incentive to take action

Motivate customers by making sure they can relate to the landing page. Part of that is visual, ensuring the landing page looks like the email, so the transition from one to the other is smooth. Also, the headline and offer must be clear and repeat the email’s message so the customer knows right away the landing page is where he or she wants to be. Double check each element of the email against the landing page, including pictures and copywriting style. To improve your conversions (and email marketing ROI), segment and create a separate landing page for each “user type” to tie into different motivating factors.

Always a marketing golden rule, your value proposition must differentiate your offer from your competitors’ offers. So you have two value propositions: that of the product or service you are selling, and the value proposition of your company. Every picture, design element and word should reinforce your value proposition.

An incentive is used to compel the customer to do something; to take action and (we hope) convert by buying. Your incentive can be anything from a discount if they order today, to a gift card or a gadget, but it’s a freebie in the customer’s eye, a freebie that makes it more likely they’ll take you up on your offer.

Your conversion can also decrease because of two main things:

Friction: Anything that gets between your customer and the offer, whether it’s the number of fields in your form, a confusing layout, or a landing page that doesn’t look anything like the email they came from. Try to minimize “friction” wherever you can.
Anxiety: Due to online fraud, spam, identity theft and so on, customers today need lots of reassurance. You can reassure them with security seals, testimonials and privacy policies, as well as with the right copywriting tone and words.

For more tips on dealing with friction and anxiety, view the April issue of the ClickMail Marketer.

For more help with optimizing your email, landing pages or your deliverability, keep reading this newsletter and visit our blog.

Featured Event
 

Save and Go: Landing Page Optimization Training

Marketing Experiments is holding a one- day training session on How to Maximize the Effectiveness of Your Landing Pages and Increase Your Conversion Rates. You'll learn how to optimize your landing pages in just 8 Hours and achieve professional certification in the process!

ClickMail has negotiated a special rate for our friends and family: Select from the below links for which event you would like to attend and register with the promo code CLICK200 and save $200.

San Jose, CA
Aug 14th, 2009 - Dolce Hayes Mansion

San Francisco, CA
Sep 25th, 2009 - Westin SF Market Street

Boston, MA
Oct 7th, 2009 - Westin Waltham-Boston

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About ClickMail Marketing
ClickMail helps clients maximize ROI from their email marketing by staying on top of all the moving parts that make up email, from deliverability issues to content to landing pages … even integration with CRM systems.
Learn more about ClickMail at:
www.clickmailmarketing.com

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